A real boss isn’t someone who puts up his feet on the desk, while his employees do the job. At least, that isn’t what a good boss does. It’s time to lose the old definitions of a boss. If you’re aiming to be one — an efficient, successful boss, you must know that good leadership involves standing up as your team’s coach.
Leading your people on the path where you want to go requires coaching. To be a coach, employees don’t need an often tap on the head, nor they don’t need you to guide them, hand-in-hand in every step of the way. To be successful in your goals, and turn your visions into reality, you need to give your employees regular and effective feedback, effective communication, drive and support.
More and Frequent Feedback
It’s typical for businesses to conduct an annual review among employees, where positive contributions and areas for improvement are being addressed. Leaders know putting down employees can never lift them up, neither it can sculpt productive and talented team members.
Giving frequent feedback to employees is critical for coaches. Soon Millennials will take over a large percentage of the workforce, and these young professionals will want regular feedback at work. Providing frequent feedback encourages openness in the office. Positive and constructive feedback helps build a kind of company culture that allows employees to evaluate their own work, their productivity, and their work-life balance.
Personal control is one of the aspects of positive psychology. When a person can take negative feedback, it provides an opportunity to practice personal control by analyzing his or her internal and external goals. Employers may provide external rewards like bonuses, but employees are also driven by internal goals such as, seeing the project they’re working on succeed, or having more time with their families.
Both leaders and employees must look into their goals alongside their drives to make good use of the feedback they get. Giving regular feedback also allows people, both CEOs and staff, to grow each day of the year.
Leaders must also be open to the employee’s positive and constructive feedback. More importantly, bosses must be responsive. All professionals, whether a newbie or a CEO, have opportunities for growth, which they can use to improve and become better.
The importance of communication: trust and empowerment
Every coach knows that good communication builds trust between employee and employer; it can effectively empower others as well. If you’re a leader, have you thought about how your communication is like with your employees?
It’s a common situation where a boss feels superior, and uses tone for communication following this perspective. However, using a disciplinary tone makes employees feel like a child, especially if the boss reprimands in front of other staff or customers. For improved communication, leaders must use active listening and hear out employees. They must understand the situation thoroughly. Communicate your employees’ points back to them using your own words, and then follow up with some questions. Besides, bosses who are good listeners can be sound strategists.
Through effective communication, leaders can empower employees by letting them know, failures offer opportunities, too. Coaches can transform points of weakness into valuable lessons both in life and business. Provide optimal feedback that is given in a practical and timely manner. Given observations must be detailed to have a clear understanding for the both sides, avoiding miscommunication and negativity.
Employers must communicate with empathy, and work with the employee towards solutions if they’re having a hard time at work or in personal life. Great bosses see the person behind the employee, and not just a worker bee.
Coaches encourage the team to innovate and experiment. Great coaches know, stagnancy hinders progress.
Leaders serve as a great example for employees, who they learn from the importance of the initiative of developing opportunities. Coaches and supervisors don’t sit back, do nothing, and wait for opportunities to knock; they create it themselves. Encourage your employees to grow, and go outside their comfort zones. Coaches empower employees to innovate, create, and experiment. Allow them to present new ideas, and let them propose about taking risks, especially if they have valid points to back up their claims.
To be an effective leader, it also means you should be the coach of your team. Coaching involves providing regular and frequent feedback, and helping them get outside of their comfort zones. Encourage them to experiment, and innovate. Focus on quality, rather than quality, when it comes to handling people. Most importantly, serve as a good example; someone your team can look up to, and follow steps.
Enjoy this video that discusses being a modern boss and the importance of good employee coaching: